COMPLAINT / RECOVERY FUND NOTICE
 

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV.  A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS.  A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM.  FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV.

 

 

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WE ONLY LEND IN TEXAS

Normal Office Hours: Monday - Friday 9:00am - 5:00pm CST  |  Nights & Weekends by appointment.

 

NMLS Licenses (TX): All loans originated as Secure Financial Services, Inc. NMLS #70160 www.securemortgagecompany.com ; NMLS Branch #342399; by Justin S Navaretta NMLS #319843. Riverstone Mortgage Partners, LP DBA Riverstone Mortgage NMLS #319748. Robin Deanice Mattern Independent Contractor Processor for Kell Processing NMLS #292063/348289. Riverstone Mortgage is a Registered Service Mark.  All content on this website is copyrighted and may not be copied or reproduced in full or in part.

 

Rates shown are subject to market conditions and may change at any time without notice. Your rate may only be locked by a licensed loan officer. Call 1-800-836-5210 to execute a rate lock. Not everyone will qualify. Rates shown are for a: conforming, purchase, primary, single family residence, in Texas, with >/=25% down payment, $275,000 loan amount, full income, full asset, full employment documentation, >740 middle credit score, with an escrow account, 30 day lock, without a second lien.